SecretHomes Support
Help with your account, profile, notifications, and property matching.
Contact Us
For help using SecretHomes, questions about your account, or support with a property match, contact our team by email.
The SecretHomes™ app
SecretHomes™ is available on iPhone and Android. Sign in with the same email you use on the website and your briefs, homes and matches carry across. If something in the app is not working, contact us using the details above and tell us which phone you are using.
Common Support Topics
- Signing in or accessing your account
- Updating your profile, contact details, or profile photo
- Managing buying preferences, saved homes, and match notifications
- Understanding private property matching and consent settings
- Requesting help from the SecretHomes concierge team
Privacy and Account Choices
You can manage profile details and notification preferences inside your SecretHomes account. For privacy questions, data access, or deletion requests, contact support or review the pages below.